Refund policy
Return Policy
You have 14 days after receiving your order if a return is necessary.
Return shipping costs are the responsibility of the customer.
If an item arrives damaged during transit, please contact us and we will work with you to resolve the issue as quickly as possible.
To qualify for a return, the product must be in the same condition in which it was received: unused and in its original packaging. Order confirmation or proof of purchase is also required.
If you need additional information regarding returns or refunds, please contact us at:
In the event of a return, you will receive additional information and instructions by email.
Damaged or Incorrect Items
If your item arrives damaged or if you receive the wrong product, please contact us as soon as possible.
Items That Cannot Be Returned
• personalized products
If you are unsure whether a product qualifies for return, please contact us before purchasing.
European Union Customers
For orders shipped within the European Union, customers may have additional rights regarding cancellations and returns under applicable consumer protection laws.
Refunds
Once we receive the returned item, we will contact you by email.
Approved refunds are issued to the original payment method within up to 10 business days. Please note that your bank or payment provider may require additional processing time.